Return Policy
Milky Way Tech Hub Return Policy
Last Updated: 3/12/2025
At Milky Way Tech Hub, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it under the following conditions:
1. Eligibility for Returns:
-
Returns must be requested within 30 days of the purchase date.
-
Items must be unused, in original packaging.
-
Certain items, including final sale items, software, and digital products, are not eligible for return.
2. Return Process:
-
Contact our support team at info@jetconstellations.com with your order details to initiate a return.
-
Once approved, you will receive instructions for shipping the item back.
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds & Exchanges:
-
Upon receiving and inspecting the returned item, refunds will be processed to the original payment method within 5-7 business days.
-
If you prefer, we can offer an exchange for a different item of equal value.
4. Damaged or Incorrect Items:
-
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a resolution.
-
We will cover the shipping costs for returns due to our error.
For any further inquiries, reach out to our customer support team at info@jetconstellations.com. Thank you for shopping with Milky Way Tech Hub!
Milky Way Tech Hub